Privacy Policy

1. Overview and Scope

Mystery Compass ("we", "us", or "our", operating mysterycompass.com) respects your right to privacy. This policy describes how we collect, process, protect, and retain personal information collected when you browse our website, place orders for our astrology services, or contact our support team.

2. Information We Collect

We collect only information essential to preparing and delivering your selected reading:

• Contact Information: Full name, email address, and country of residence.
• Birth Information (Service A): Date of birth, time of birth (if known), birth city, and birth country. This data is strictly used to calculate planetary positions and houses.
• Consultation Inquiries (Service B): The five specific questions submitted for the personal reading.
• Transactional Records: Order reference, payment confirmation status, transaction identifiers, and fulfillment timestamps. We do not collect or store raw credit card numbers or CVV codes.
• Technical Telemetry: Anonymized server logs including IP address, browser type, and access timestamps for security logging and rate-limiting enforcement.

3. Purpose and Legal Basis of Processing

We process your information to fulfill our contractual obligation to prepare your reading, manage customer service requests, enforce transaction security, prevent fraudulent duplicate transactions, and comply with tax and recordkeeping obligations.

4. Third-Party Service Providers and Cross-Border Transfers

To operate our digital services, data may be processed through trusted third-party technical providers, including secure database hosting, payment processing gateways, and transactional email infrastructure. Where artificial intelligence APIs are used for Service A interpretations, only necessary astrological chart data is transmitted, without personally identifiable contact information. Data may be processed in the United States and other international jurisdictions under appropriate contractual safeguards.

5. Data Retention & Report Security

Completed reading documents are stored in private storage protected from public HTTP indexing. Download tokens are secured using SHA-256 one-way hashing and expire after 60 days. You may request the permanent deletion of your birth records and order details at any time following delivery by contacting our privacy team.

6. Your Rights and Contact

Depending on your jurisdiction, you may have rights to access, rectify, or delete your personal data. To exercise these rights, please email us at readings@mysterycompass.com with the subject line "Privacy Request".